Why Happy Hippo is the Best Place to Buy Kratom

Learn why Happy Hippo is the absolute best place to buy kratom online. Offering a variety of lab-tested, GMP approved kratom powder, capsules, and extracts, at an affordable price! 

Featured Image of the Puddles character indicating that Happy Hippo is the best place to buy kratom online
October 11, 2023
387 Comments
6 min read

Where is the Best Place to Buy Kratom Online in 2024?

updated: May 12 2024

We truly feel that Happy Hippo is the best place to buy Kratom.

We'll tell you why and what goes on here.
 

1) High-Quality Kratom that Works
(Everyone says this - let's talk about what this actually means...)

Our Kratom stresses an alkaloid-rich-but-balanced profile that is verified by 3rd independent analytics testing.

Often about 10 in-house staff members have sampled a given strain before we even consider offering it to the public.

Future batches are subject to in-house user quality assurance feedback of up to 40 people, some of whom use Kratom daily. 

We prioritize consistency so you don't experience a batch-to-batch variance.

Batches that don't meet this standard end up in the dumpster.

2) Legitimate Consumer Safety Protocols
(Everyone says this too - let's talk about what this actually means...) 

Our consumer safety protocol is one of the most robust in our industry.

Our protocol is certainly more than other companies do and certainly what we "have to do".

As of April 2024 - our industry is 'unregulated', no company is actually required to do any lab or consumer safety testing. This may change with Federal regulations (S.3039 - Federal Kratom Consumer Protection Act). 

Thankfully, we have never been caught up in any controversies involving contaminated product or a recall.

Here is what we do -

Happy Hippo tests EVERY strain from each Lot we receive, including individual batches at certified 3rd party analytical laboratories. This includes heavy metals, pathogens and primary alkaloid (MIT) on each lot.   

Further, we test 100% of any new suppliers or farmers that we bring on for 1 full calendar year. This helps guarantee safety and consistency with any new sources.

Furthermore -

Happy Hippo performs annual WADA (World Anti Doping Agency) test to ensure there are no illegal drugs or illicit compounds in our product.

We also perform pesticide testing to make sure our product is clear of pesticides and herbicides.

Notably, I have personally used Happy Hippo Kratom on a daily basis for over a decade and here is how my health is looking. I know what is in Happy Hippo Kratom (and what is not). 

3) Happiness Guarantee (Return Anything That You Don't Like)

Whether you are first-time customer or been apart of the Happy Hippo family for a decade, you can return ANY BATCH or ANY STRAIN that doesn't live up to your expectations. 

You will never get "stuck" with a batch or strain that you don't like.

The goal is to make you Happy and keep you Happy.

There's enough stressors in this universe, especially for many who turn to Kratom for help, worrying if your product will be good shouldn't be one of them.

4) Faster than Amazon Shipping (Silly Fast Shipping)

The Happy Hippo Fulfillment Team ships all Kratom orders prior to 3 PM MST (weekdays) same-day.

We also ship on Saturdays. (9am - 12pm MST)

If you place an order during business hours, we will usually ship it within an hour.

You'll see!

5) Customer Support that Actually Uses Kratom

If you reach out to Happy Hippo, your request will be fielded by an English speaking and Kratom-fluent member of our team.

Customer service is not outsourced.

Never will be.

Chances are, if they are in office, your customer support agent is literally using Kratom as they answer your email and can guide you with their personal user experience.

6) Happy Hippo Has A Lot of Good Customer Reviews

Kratom doesn't work for everyone, Happy Hippo isn't everyone's #1 and only source but we have a lot of great reviews that we are very proud of -

As of April 28, 2024:

Happy Hippo has over 26,000 onsite YOTPO reviews (average 4.7-4.8)

Happy Hippo has 176 Google Reviews (average: 4.9)

Happy Hippo has 272 TrustPilot Reviews (average: 4.8)

Check Reddit, YouTube and other platforms for other feedback and commentary.  

Message to Newbies (Our Mission)

Here is the official Happy Hippo Mission Statement.

Our goal is to be everyone's first Kratom experience.

Way more people would use and support Kratom if they weren't turned off by a lousy first experience - whether that be any overly potent MIT-heavy "knockout product" an ineffective product that does nothing.

Unfortunately, most new users still find their first Kratom product at local gas station, have a subpar experience and decide Kratom is useless.

That is a tragedy.

Many of the people who stand to tremendously benefit from Kratom will never try a quality Kratom product.

One and done.  

Depending on the source - the quality can vary WILDLY.

If you've tried Kratom before and were overwhelmed and nauseous - please reserve judgement.

If you've tried Kratom before and were underwhelmed - please reserve judgement.

THERE IS GOOD KRATOM AND THERE IS NOT GOOD KRATOM.

IT'S DEFINITELY NOT ALL THE SAME!

----

Historical information (written in late 2020 but still relevant)

Our Small Family Business Story (The Short Version)

Happy Hippo Herbals has grown a lot over the past few years.

11 years ago, like so many near-startup vendors, we were operating out of a family basement.

While we aren't the biggest store, we have a full office, warehouse and more recently - a packaging (manufacturing) laboratory accredited by the American Kratom Association.

In this day and age, we are proud the fact:

Personal word-of-mouth recommendations built Happy Hippo.

 Happy Hippo

Happy Hippo is The Best Place to Buy Kratom - But Why?

Happy Hippo has a staff of family and friends that has combined 20+ years of experience of using Kratom, trying countless different Indonesian farmers and vigorous pathogen sterilization and independent lab testing.

  • We¬†vet¬†our farmers and suppliers.
  • We test our products - both via personal use and lab analytics.
  • Our Kratom tips are based on experience.
  • But most importantly - WE USE OUR OWN PRODUCTS - EVERY.SINGLE.DAY.

Good Manufacturing Practices? (AKA GMP-Certified)

The Best Kratom Vendors (cleanest/safest product) are certified by the American Kratom Association (AKA).

Kratom is not a Dietary Supplement though.

No Kratom Vendor in the United States has been directly evaluated by the Food and Drug Administration (FDA) as 'FDA-cGMP-Certified'.

Happy Hippo's Standard Operating Procedures are accredited by an independent 3rd Party Auditor and the American Kratom Association.

The long-term survival of the Kratom Industry is dependent upon vendors self-regulating (and customers purchasing from a responsible vendor - even if the prices are higher). 

 

Old Commentary From 2019 -

Photographic image depicting a Kratom Powder packaging machine inside of the happy hippo packaging lab. The packaging Lab is incredibly clean proving that Happy Hippo follows (GMP) Good Manufacturing Practices

Original Happy Hippo Packaging Lab (est. July 2019!)

New customers usually arrive (or stumble upon) Happy Hippo due to 2 things:

1) Online Happy Hippo Kratom Reviews

We are thankful for KratomIQ's articulate and intuitive analysis of the Kratom Industry at-large and long-standing endorsement of Hippo.

Reddit Kratom Reviews are also favorable to Happy Hippo.

YouTube has ton of Happy Hippo Kratom Reviews.

Outside of Reddit, YouTube, the iLoveKratom Forum and a few other places ‚ÄĒ We're not entirely sure where all of the feedback and stories about Happy Hippo Kratom are shared.

We just know that new Hippo Clients oftentimes find us thanks to countless random reviews scattered throughout the web:

Screen captured image of a Happy Hippo customer comment (Toni M.), praising Happy Hippo's Amazing Customer Service

2) Word-of-Mouth Kratom Reviews (People Telling Their Friends)

The vast majority of Newbies arrive at Happy Hippo simply because they have a friend or family member that we made Happy.

Although it's slowly changing, Kratom is still generally a little-known, obscure or under the radar herb.

Kratom is one of those things you tell your close friends about.

Customers say they're grateful they found us.

But the truth is...

We are eternally grateful that they found us -

Screen captured image of a Happy Hippo customer comment, praising Happy Hippo's Amazing Customer Service

 

Why is Happy Hippo More Expensive Than [Insert Cheap Vendor]?

1) Happy Hippo Doesn't Import Kratom
(and Pays a lot More for It!)

This might come as a surprise.

Although nearly all of our Kratom comes from Indonesia, Happy Hippo doesn't actually import it.

A 3rd party in the United States imports our Kratom for us.

They test the Kratom at an independent lab in Michigan for pathogens (namely: Salmonella) and sterilize it at 170 degrees (this temperature ensures that pathogens are killed but the integrity of the alkaloids are not disrupted).

They send us the lab results on EVERY batch we receive.

This process is MUCH more expensive and time-consuming than simply importing Kratom and recklessly throwing it into a bag.

It's worth it though.

Happy Hippo has not had problems with pathogens or other unhealthy compounds that are notoriously found in cheap Kratom products.

Even though our Kratom is 'pre-tested' and sterilized, we re-test a substantial amount in order to confirm the initial lab results.

2) Happy Hippo is Certified by the American Kratom Association as 'GMP-Compliant'

This too was a long, arduous process.

We dedicated well over 9 months and $100,000 to becoming compliant to satisfy the American Kratom Association's requirements for GMP-compliance.

There is a chain of custody for EVERY SINGLE bag that leaves our facility.

This process involved building our own laboratory and manufacturing packaging facility to replace our previous clean room.Graphic Designed image depicting the logos of the American Kratom Association along side the GMP (Good Manufacturing Practices) Certification badge - Indicating Happy Hippo is a member of the AKA and a GMP Certified Kratom Vendor

3) Happy Hippo Only Sources High-Quality, Alkaloid-Balanced Kratom From Mature Trees

Aside from the independent testing (and re-testing), sterilization and new AKA-compliant facility ‚ÄĒ much of our costs are wrapped up in our physical product.

We offer high-quality Kratom because we purchase high-quality Kratom.

The Kratom we purchase is from a smaller farm (not a huge industrial field) that only harvests mature Kratom trees.

Cheap Kratom is almost always from young, immature plants.

Before you even use our Kratom, you will notice it's a nice, fluffy powdered-sugar consistency -- not the grainy yucky Kratom that is mostly available elsewhere.

Screen captured image of a Happy Hippo customer comment, praising the quality of Happy Hippo's kratom powder - 10 out of 10!

4) Happy Hippo Employees Are Well-Paid and Happy

Every position at Happy Hippo receives anywhere from 30-50% higher compensation than the national average.

For example, the minimum wage in Idaho is $7.25/hr but NO HAPPY HIPPO EMPLOYEE makes less than $16.00/hr.

This is a Dream Job for so many of us.

We always make certain we have enough employees in-house so we can ship your order as quickly as possible - generally within an hour if you order arrives during regular business hours throughout the work week.

Customers Say: WE ARE FASTER THAN AMAZON.

Screen captured image of a Happy Hippo customer comment, praising Happy Hippo's fast shipping

5) Happy Hippo is a Significant Advocate for Kratom
(Politically and Socially Active)

Although we don't know how much time and money other companies have invested in the ongoing fight to Keep Kratom Legal, we have poured our heart and soul (and wallet) into it.

We recently hired a prominent Washington DC Public Relations firm to help mend Kratom's reputation in the mainstream media.

We contribute over $100,000/year to the American Kratom Association. 

In March 2019, we screened the hit documentary A Leaf of Faith for the Idaho Legislature to help educate local officials.

Kratom means the world to you.

Kratom also means the world to us.

We will keep it legal.

Infographic image depicting the signatures of several senators and members of congress who support kratom

Members of Congress Who Support Kratom
(We Made and Distributed This - Feel Free to Do So Too!)

 

Don't Worry - Be Happy!

~ Puddles aka The Happy Hippo

Please note that all comments are reviewed and must be approved before being published.

Article Comments

387 Comments
Dan R

Thank you, Happy Hippo, truly, thank you. I broke my heel five years ago, and the doctors said that I would have difficulty walking and pain for the rest of my life. I was, of course, prescribed pain pills for the first couple of months..While I was unable to walk, I researched ways to help me with pain and discomfort. Kratom was the only good solution, and so, having seen kratom in smoke shops, I spent a while in the shop asking questions and decided on Kave..It was very helpful, but I knew that it was not safe to use from a shop. I moved on to online shopping, where I found kratom American-backed products that were much cheaper. I used the online vendor for a year or so but had a feeling that the product batches and quality were hit or miss, but the price was very low. I tried a few more vendors and found the price still cheap but still had that hit-or-miss quality. I then came across Happy Hippo and was very hesitant because your prices were so much higher, but looking into how you do business and your reviews, I went for it. I bought your sample packs, which were worth it. Kratom is not all the same. I just wanted to thank you and please keep your company running as you do now. ‚ÄúDon‚Äôt be a sellout,‚ÄĚ just kidding, please don‚Äôt get greedy and change.
You are a lifesaver for us all!
Dan R

Laurie

Happy Hippo has the BEST customer service around. PUDDLES is beyond helpful, and all of the staff is knowledgeable, friendly and kind! I would never consider going anywhere else!

Pam Schlebusch

I’ve been a customer for a LONG TIME. I’ve never been disappointed and the once or twice I needed help with my order, I got it promptly. I highly recommend HH and their staff is amazing.

Thank you.

Sonya
I’m thankful to be able to purchase Kratom SAFELY from an incredibly HONEST and awesome company with friendly and KNOWLEDGEABLE EMPLOYEES!

THANK YOU HAPPY HIPPO!!!

Joey

Very interesting!